- Contact ISP Helpdesk
- Internet Search
- Speed Test
- Support Guides
- About Webmail
- Account Information Email Requests
- Anti-Spam Guide
- Anti-Virus Guide
- Child Safety Guide
- Dialup Access Numbers
- DNS Settings
- Frequently Asked Questions
- Important Links
- New Computer Guide
- Power Protection
- Using cvalley.net Automatic Logins
- VisionNET Digital TV User Guide
- Acceptable Usage Policy
- VisionNet Remotes
- Technical Support Forum
Spoofed Email
Many customers have recently received a spam email which appears to be from cvalley.net or charitonvalley.com but is in fact not. This is a spam email which spoofs our email domain and is not real. Please be aware that we will never ask you for information via email, and if you ever get a request that appears to be from cvalley.net or charitonvalley.com which asks for your personal information you may safely just delete and ignore the request.
The most recent "spoofed" email has a subject line of "Dear Subscriber". You should delete this email.
For more information on "phishing", please read the following Wikipedia article:
http://en.wikipedia.org/wiki/Phishing
and the Microsoft page on "Recognizing phishing scams and fraudulent emails":
http://www.microsoft.com/protect/yourself/phishing/identify.mspx
» 311 reads

